Support

Beacon is an independent app — it is not a government service or emergency service. For official guidance and urgent matters, use the appropriate government and emergency channels (see GOV.UK).

Get the app

Beacon is an iPhone app on the Apple App Store: download Beacon.

Contact us

For questions about the app, account access, feedback, or technical issues, email us. We are a small team; we aim to respond as soon as we can, typically within a few business days.

Privacy, data, and account deletion

How we collect and use data (including sign-in with Apple or Google), and your rights, are explained in our Privacy Policy. You can request account deletion as described there and in the app.

Maps and open data

Map features use open data and are for context only — not a safety score or police ranking. They are not intended to inform decisions about personal safety, relocation, routes, travel, or similar matters — do not use or rely on them for those purposes. When there are no rows for your spot and dates, the app may use neutral styling that is not an activity tier. The same kind of neutral styling may appear when incidents are shown but population-linked tiers do not apply for that location (for example Northern Ireland). Licences and attribution: Licensing & attribution; detail in our Privacy Policy and Terms of Service.

Terms of use

Terms of Service — including rules of use and legal disclaimers.